Privacy Policy
Privacy Policy – [APPAA RAMASAMY SILK]
Our APPAA RAMASAMY SILK Company is committed to protecting the privacy and security of our customers, website visitors, and users. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Information We Collect
We may collect the following types of information when you interact with our shop, website, or services:
Personal Identification Information: Name, phone number, email address, billing and shipping address.
Financial Information: Payment details such as debit/credit card numbers, UPI, or bank details (processed securely via payment gateways; we do not store sensitive financial data).
Transaction Information: Order history, invoices, and purchase records.
Technical Information: IP address, browser type, device details, cookies, and usage data (when using our website or online services).
Voluntary Information: Any information you choose to provide, such as inquiries, survey responses, or feedback.
2. Purpose of Collection and Use
We collect and process your personal data for the following purposes:
To provide, operate, and improve our products and services.
To process and fulfill orders, payments, and deliveries.
To communicate with you regarding orders, offers, promotions, and updates.
To respond to inquiries, requests, or complaints.
To comply with legal obligations, tax requirements, and record-keeping.
For security and fraud-prevention purposes.
3. Disclosure of Information
We respect your privacy and do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
Service Providers: With trusted third parties such as logistics/delivery partners, payment gateways, IT service providers, and marketing agencies, solely to perform business functions.
Legal Obligations: When required to comply with applicable laws, court orders, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred.
4. Data Security
We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, no electronic storage or transmission over the internet is 100% secure; therefore, we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., accounting and tax obligations).
6. Your Rights
As a user, you have the following rights regarding your personal data:
Access & Review: Request details of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Withdrawal of Consent: Opt out of receiving promotional communications at any time.
Deletion: Request deletion of your personal data, subject to legal obligations.
Restriction/Objection: Restrict or object to certain types of data processing.
To exercise these rights, please contact us using the details below.
7. Cookies and Tracking Technologies
If you use our website, we may use cookies and similar technologies to:
Improve user experience.
Analyze website traffic and performance.
Provide personalized offers and advertisements.
You may disable cookies via your browser settings, though some website features may not function properly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor’s information has been collected, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or technology. Updates will be posted on our website with the revised “Effective Date.”
11. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us:
APPAA RAMASAMY SILK
Address: No.48, 2nd street, Kamarajar Nagar colony, Salem – 636014
Phone: 9080113124
Email: appaaramsamysilk@gmail.com